21.01.2024
Top 3 trends you foresee in 2024 for the property & facility management market?
“We strongly believe that the years to come will once again bring Integrated Facility Management into the spotlight. The services, as they have been conducted in the last 10 years, will need to change if we truly want to make a difference and align with international standards. Dividing the services, as is currently happening, will not be a solution, neither for landlords nor for tenants, and not even for providers. Some sectors have already taken steps in these directions.
The industrial sector took the lead in embracing Integrated Facility Management in 2023 and will continue to do so in 2024, as efficiency is a proven outcome with such a strategy. We hope other sectors will become increasingly interested in 2024, either to adapt or possibly to return to the IFM concept, as an integrator will always be more focused and determined to view services through an entrepreneurial lens rather than as a simple provider.
Another significant trend for the facility market will be embracing technology. There’s a difference between embracing it and merely talking about it. Companies must provide hands-on examples and show results in this regard. It’s not just about having software; it’s about using it. Artificial Intelligence is just around the corner, and it would be a pity not to benefit from its ability to analyze and generate solutions. This will also depend on the market’s willingness to see it as an advantage rather than just a potential cost reduction.
A third perspective from our side is the ESG strategy in IFM. Some companies, including us, took important steps in 2023, and we have ambitious plans for this year. 2024 is the year for planning and implementing solutions, at least for ATALIAN. We have established a robust department at the group level, and with the assistance of specialized external companies, we are committed to putting forth our best efforts.
Above all trends, when considering IFM services in our market, compliance should be a priority.”
Main challenges and opportunities in 2024?
“Challenges – as always, the labor force remains one, perhaps the most crucial. We are continually striving to provide opportunities for Romanian workers, emphasizing the importance of caring for and developing our employees.
Legislation presents the second challenge, as it is increasingly difficult to anticipate or predict organizational changes due to it.
Certainly, there are opportunities, and one noteworthy aspect we’d like to highlight is related to the development of our IFM strategy in the region. We aim to offer a unique service with an entrepreneurial touch, fostering enduring partnerships.”
What are your company’s business targets in 2024?
“Targets remain consistent, but we are committed to adhering to our strategy to emerge as one of the most robust and compliant IFM players in the market.”